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Help & Support

Frequently Ask Questions

Browse through our FAQ section for quick and informative responses to frequently asked questions. From understanding our services to navigating the platform, you’re likely to find the information you need. If you have a specific question that isn’t covered here, don’t hesitate to contact us. Your clarity and satisfaction are our priorities.

Depression

Are you experiencing a difficult time in your personal life?  Do you feel you were a much better version of yourself in the past than today? Do you feel sad most of the time and feel there is no hope left in life? Your concentration keeps getting poorer with each passing day, you struggle to have a sound sleep, or you sleep too much. Nothing excites you anymore, and you strongly feel that you are not worth anything in this world. Do you feel there are distinct struggles of being a boy, and you want to talk about it but find no one around?

These can be prominent signs of depression. Just as fever is a symptom of physical illness, depression is one of the prominent signs of mental health issues. Depression can impact your performance in office or relationship, with your partner and even the career choices you make. If not treated it can manifest into physical illness like prolonged headache, breathlessness, neck and shoulder pain. In some cases it can also trigger suicidal thoughts.

Mood Swings

If you experience uncontrollable and swift changes in your mood like from being extremely happy at one moment to being angry or frustrated the next, without any substantial reason, you may be facing mood swing issues. Frequent mood swings are also an indicator of mental illness.

Painful Life Events

Do you have any emotional wound or shock that is still not healed? Is it stuck in your mind? It can range from anything like loss of someone close or a failure in profession, to physical, emotional or
sexual abuse. Do you find that these memoirs get triggered quiet often and you are trying hard to get rid of them? If yes, this may be post-traumatic stress which is a common mental health issue, and
needs immediate expert attention.

Marriage and Relationship Issues

Is your marriage or relationship undergoing a crisis and you want to save it from breaking up? Or is there a sudden break up in long-term relationship? Are you facing severe physical, emotional or sexual abuse in your relationship? Do you feel an emotional disconnect or struggling with issues like doubtfulness and distrust? Want to know the importance of pre marriage counseling or you wonder what should be my expectations from a life partner? Looking for an expert opinion before considering options like reparation, separation or divorce? Are you afraid to share your experience due to stigma attached to divorce or separation?

Self Treatment

You try and look for temporary solutions to numb your emotional pain and hardships like drugs and alcoholism or considering paid sex. Though you understand that these are not the permanent solutions still you are not able to work on the root cause.

Anger Eruptions

Do you witness frequent anger eruptions? Is it strongly affecting your personal and professional relationships? Do you feel emotionally and physically drained after such episodes? Sometimes it leads to physical harm to others around you or to yourself. You don’t have an idea why it is happening and how to control it. It seems nobody understands you instead they judge you.

Fear without a reason

Fear is a strong emotion which can negatively affect how you perform in daily life. For instance, fear that someone might be following you may compel you to take a different but longer route. Fear of falling when you go on the top floor of any building. Fear of being ill and spending thousands of rupees on precautionary medicines and diagnostic test, even after doctors’ rule out all possibility of any illness. Fear of failing the exams even after working hard. Fear of death or losing a partner.
Is fear of any kind affecting your day to day functioning?

Pain is getting bigger than life

Do you find yourself torn between so much emotional and mental pain that you feel there is no point in living? Did you ever think about ending that pain by ending your life? If yes, then you are experiencing suicidal triggers.